Screwfix Loughborough

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4.5

( 8 reviews )

Plumbing, Building Supplies

Closed 07:00 AM - 08:00 PM See Hours

19 Jubilee Dr, Loughborough LE11 5XS, United Kingdom +44 3330-112-112.0

Screwfix Loughborough is a well-known brand in the United Kingdom that offers high-quality products in the field of DIY and trade. Located in Loughborough, the store offers a wide range of tools, hardware, and building supplies at competitive prices. The company prides itself on its excellent customer service and product knowledge, ensuring that customers always leave satisfied with their purchases. Catering to both tradespeople and the general public, Screwfix Loughborough is a one-stop-shop for all of your DIY needs. The store is conveniently located and easily accessible, making it a popular destination for those in the area. With a strong reputation and a dedication to customer service, Screwfix Loughborough is a reliable and trusted brand in the DIY industry.

Reviews

4.5/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Mandi patterson

March 22, 2024

Popped in for some electrical items, nothing what I wanted was in stock, so chose alternatives and joined the queue. I waited.....and waited....and waited, no more staff seemed came to the tills, yet plenty in the background chatting,so got fed up of waiting and went to toolstation, I was sorted virtually instantly, and they were cheaper.

Ruoxi lu

March 22, 2024

Loads of choice and plenty of stock. A catalogue would be helpful as some of us cannot remember the fancy names of products.

Jonathan robinson

March 22, 2024

Similar to other reviews service quality has reduce dramatically over the past year. Today I was yelled at by a member of staff behind the counter whilst talking to her manager. This despite being made to wait only to be informed I should have used the screens instead of waiting. If Amy doesn’t think she’s paid enough (as I was clearly told) she should seek employment at another company. Maybe not in a customer facing role.

Lisa daniels

March 22, 2024

Service was crazy slow. Had already paid and ordered, just needed collecting. Was a Sunday and seemed to be short on staff. Loads people waiting.

Gg ford

March 22, 2024

Fantastic service! I use the store regularly. Never had a problem. Served by Amie this week, always friendly and helpful, as are all the staff!

Rachel oligney

March 22, 2024

Good friendly service as always by Amey . Thank you for searching for the item for me and getting me on my way so quickly.Good team work and nothing is ever too much trouble.

Nandha lopes

March 22, 2024

Used these for years as a tradesman with my plumbfix account. Probably ten years or more It’s usually good service but today I was ignored for not signing in to click and collect and then patronised by one staff member. I’ve never signed in before on arrival and I always just give my order number to a staff member for them to collect my order. And it has always worked fine Today It was lunchtime on a Sunday and very quiet. Someone who arrived after me was even served first even though I had been standing at the counter for five minutes waiting. Finally i was “loudly instructed” that I should have signed in and then he would collect my order - otherwise he will ignore me. He then proceeded to take my order number and fetch the order without me signing in anyway.

Jon mizrahi

March 22, 2024

Very useful as always. They always seem to have something a little better than the item I wanted. And, if its not too crowded, the staf are ready with just a few kind words or advice on what is needed. Many thanks.